Terms of Service

THE LIGHTER LLC operates the THE LIGHTER online store. These Terms of Service apply to purchases and use of this website. By placing an order, you agree to these terms and to the policies referenced on this website.

Products and availability

We make reasonable efforts to describe our products, specifications, images, prices, and availability accurately. Product details may be updated as products are improved. Minor differences in appearance may occur due to manufacturing batches, displays, lighting, or photography.

Orders

Submitting an order does not guarantee acceptance. We may contact you if additional information is required or if a product becomes unavailable. We reserve the right to cancel or refuse an order where necessary, including in cases of pricing errors, suspected fraud, or inability to fulfill the order.

Prices and payment

Prices are shown in the currency displayed by the store. The total payable amount is shown at checkout. Payment must be successfully authorized before an order is processed.

Shipping and customs

Shipping terms, delivery information, tracking, customs duties, and import fees are described in our Shipping Policy. International customers are responsible for any customs duties, import taxes, or other local charges unless explicitly stated otherwise at checkout.

Returns and refunds

Returns, refunds, damaged orders, and warranty issues are handled according to our Refund & Warranty Policy.

Intellectual property

The THE LIGHTER name, product designs, photographs, videos, graphics, text, and other website content are protected by applicable intellectual property laws and may not be reproduced or used commercially without permission.

Limitation of liability

To the maximum extent permitted by applicable law, THE LIGHTER LLC is not liable for indirect, incidental, or consequential losses arising from use of the website or products. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Governing law

These terms are governed by applicable law in Ukraine, without limiting any mandatory consumer protections that apply in the customer's country of residence.